1. Introduction
Welcome to Hedge ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information when you visit our website hedgeworld.in or use our Delta Hedging & Risk Management Software.
2. Information We Collect
We collect information directly from you when you submit requests on our website, book a demo, subscribe to newsletters, or contact us through WhatsApp or email. This may include:
- Contact details: Name, email address, phone number, and WhatsApp contact info.
- Technical requirements: Information you share about your option trading portfolios or terminal setups during demo bookings.
- Usage details: Information collected via cookies, Google Analytics, and web logs (IP addresses, browser type, referral URLs).
3. How We Use Your Information
We process your personal information for the following business purposes:
- To schedule, coordinate, and perform live software demonstrations.
- To assist you with software installation, updates, and terminal connection setups.
- To respond to customer support tickets, queries, and WhatsApp messages.
- To analyze website performance using aggregated, non-identifying data.
4. Local Data Processing Protection
Important Notice: Our Delta Hedging & Risk Management desktop software runs locally on your computer. Your trading account credentials, API keys, position lists, and executed trades are processed locally and are never transmitted to our servers. We do not store, view, or have access to your live options trading positions.
5. Third-Party Services
We use Google Analytics to monitor traffic. This service uses cookies to track user interactions. We also employ Tawk.to to provide active live chat support on our web pages. These third parties may collect anonymous usage details in accordance with their respective privacy policies.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:
- Address: HO, A-29 Sicilia business Hub, Mota Varachcha, Surat, India
- Email: hedge.ticket@gmail.com
- Phone: +91 8282824858